A patient wants an appointment
Give them a useful, clear next step.
For independent medical clinics
An AI receptionist for clinics.
An AI receptionist that handles appointment calls, so your medical reception team can help the people already in the clinic.
You choose what it can say, capture and pass to a person.
A familiar problem
The phone rings while your team is already helping people.
A patient needs to change an appointment. A new caller is trying to find the clinic. Someone at the desk needs a person, not another ringing phone.
Someone needs to change a time
Handle the routine request within your rules.
A caller needs directions
Share the clinic information you approve.
A call needs clinical staff
Route it quickly with the reason for the call.
Try it before you talk to us
Try it yourself. No sign-up required.
Start a conversation, then watch the product walkthrough when you want the fuller picture.
Built around your team
The receptionist takes care of the routine, not the clinical.
It handles the reception work you approve and knows when a member of your clinic team needs to take over.
Answer opening-hours, location and parking questions
Capture a new-patient appointment enquiry
Book, reschedule or cancel within your rules
Share approved arrival and paperwork information
Route urgent or clinical calls to your team
Leave a clear call summary for follow-up
Works with your day
Works with the day you already have.
Start with the tools your team already uses.
We check your system of record, calendar and handoff method before anything is built. Nothing is assumed.
Cliniko
Best Practice
MedicalDirector
HotDoc
Healthengine
Halaxy
Jane
Practice BetterUse this as a guide to the clinic systems we can assess with you; compatibility is confirmed before work begins.
| At a busy team | Without help | With an AI receptionist |
|---|---|---|
| A new patient calls | They wait in a queue or leave voicemail. | They get a clear next step and their enquiry is captured. |
| An appointment needs changing | Your team calls back between patients. | It can handle the routine change within the rules you set. |
| Someone asks where to go | A busy receptionist repeats the same details. | It shares your approved location and arrival information. |
| A caller needs clinical help | The message may arrive without enough context. | It routes the caller in the way your clinic has approved. |
| The clinic is closed | The caller reaches voicemail and may not return. | It can cover approved questions and collect the details. |
What it costs
See the cost of your call volume.
Use a normal month, not your busiest one. This estimate uses a $0.05 per-minute platform rate.
Monthly call time
750 min
Estimated monthly cost
$37.50
Phone, speech, and model-provider charges are separate and vary by the setup you choose.
A sensible way to start
Begin with the calls your team wants off their plate.
We start with the appointments, directions and call handoffs that make the biggest difference to your front desk.
1
Day 1
Map the calls
We list the everyday questions, call details and handoffs that matter.
2
Days 2–7
Build the replies
We shape the greeting, approved answers and rules around your way of working.
3
Days 7–10
Test real scenarios
Your team hears the calls and changes anything that does not sound or feel right.
4
Day 11
Deploy
Start with a controlled set of calls, then review what people need next.
Questions teams ask
A few things worth knowing.
Can it give medical advice?+
No. It does not diagnose, triage or give medical advice. Calls that need clinical judgement or an urgent response are routed according to rules your clinic approves.
Can it help patients request an appointment?+
Yes. It can collect the details you choose and help with the approved appointment types and availability rules.
Can it handle existing-patient calls?+
It can answer the routine questions you approve, such as hours, location, arrival details and appointment changes.
What happens to urgent calls?+
You define the safe handoff path. It can direct callers to the appropriate route you have approved or transfer the call to your team.
Can we review what it says first?+
Yes. You approve the greeting, routine answers and handoff wording before it answers live calls.
How is usage priced?+
The estimate is based on the minutes handled. Use the calculator above as a practical starting point for your usual month.
Contact Us
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