Restaurant host handling guest calls

For restaurants

An AI receptionist for restaurants.

An AI receptionist that handles reservation and guest calls while your floor team looks after service.

You choose what it can say, capture and pass to a person.

A familiar problem

The phone rings right when the room fills up.

A guest wants a table. Someone is checking a reservation. Your host is already greeting people at the door.

A guest asks for a table

Give them the next step straight away.

A reservation changes

Handle the routine request within your rules.

Someone asks about the menu

Share the details you approve.

A group booking needs help

Send it to your team with the context.

Built around your team

Keep the phone from competing with the dining room.

It covers the guest calls you approve, while your front-of-house team stays with the guests in front of them.

Answer opening-hours and location questions
Capture reservation enquiries
Handle approved reservation changes
Share approved menu or access information
Route group and private-event enquiries
Leave a useful call summary

Works with your day

Works with the day you already have.

The Squirrel
OpenTable logo
OpenTable
Resy logo
Resy
Toast logo
Toast
SevenRooms logo
SevenRooms
Square logo
Square
Tock logo
Tock
Yelp Guest Manager logo
Yelp Guest Manager
Quandoo logo
Quandoo

Start with the tools your team already uses.

We check your system of record, calendar and handoff method before anything is built. Nothing is assumed.

OpenTable
Resy
Toast
SevenRooms
Square
Tock
Yelp Guest Manager
Quandoo

Use this as a guide to the restaurant tools we can assess with you; compatibility is confirmed before work begins.

At a busy teamWithout helpWith an AI receptionist
A reservation callThe guest waits, or the host misses it during service.They get a prompt first response.
A table request changesThe team tries to call back between guests.It handles the approved routine request.
A group enquiryThe details can be missed in a rushed message.Your team gets the enquiry with context.
The room is busyThe phone pulls attention from guests at the door.Your host can stay focused on service.
After closingThe guest reaches voicemail.It can capture approved reservation details.

What it costs

See the cost of your call volume.

Use a normal month, not your busiest one. This estimate uses a $0.05 per-minute platform rate.

Monthly call time

750 min

Estimated monthly cost

$37.50

Phone, speech, and model-provider charges are separate and vary by the setup you choose.

A sensible way to start

Begin with the calls your team wants off their plate.

We begin with the reservation and guest questions that interrupt your busiest service periods.

1

Day 1

Map the calls

We list the everyday questions, call details and handoffs that matter.

2

Days 2–7

Build the replies

We shape the greeting, approved answers and rules around your way of working.

3

Days 7–10

Test real scenarios

Your team hears the calls and changes anything that does not sound or feel right.

4

Day 11

Deploy

Start with a controlled set of calls, then review what people need next.

Questions teams ask

A few things worth knowing.

Can it make reservations?+

Yes, for the systems and booking rules your restaurant approves.

Can it handle dietary questions?+

It can share only the information your restaurant has approved and pass specific questions to your team.

Can it take group enquiries?+

Yes. It can collect the details you choose and send them to the right person.

Can we start with reservations only?+

Yes. Start small, hear the calls, then add more when it feels right.

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