Calls, appointments, and routing

Every call gets a useful answer, even when your team is busy.

An AI receptionist answers routine calls, books or moves appointments, collects the details your team needs, and knows when to hand a caller to a person.

Demo preview

Receptionist

See the workflow in action

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Where it fits

For front-desk and operations teams that lose calls during busy periods, after hours, or while staff are helping someone else.

Interactive workflow

Follow one request through the system.

Pick a step to see what happens and where your team stays in control.

Step 01

A call comes in

The caller explains what they need in their own words.

System: Phone
What it handles

The work your team should not have to repeat.

Answering common questions
Booking and rescheduling appointments
Call routing and message capture
After-hours call coverage
CRM and calendar updates
Escalation for urgent or sensitive calls
Integrations

It needs to work with the tools your team already opens every day.

31

Google Calendar

M

Microsoft 365

H

HubSpot

T

Twilio

S

Salesforce

Implementation

Start with a business problem, not a feature list.

01

Map the calls worth automating

We start with call reasons, office hours, booking rules, and the moments where staff must take over.

02

Write the operating rules

Your team decides what the assistant can say, what it can change, and what always needs a person.

03

Pilot with real call patterns

We test the handoffs, booking logic, and edge cases before the system becomes part of daily operations.

ROI estimator

See the capacity hidden in missed and routine calls

Answer three quick questions. You can tune every assumption after you see the first estimate.

McKinsey estimates 30–45% productivity value in customer care. This calculator uses a conservative 30% starting point that you can change.

Read the Benchmark starting point source ↗
Questions people ask before building

FAQ

Yes. The handoff rules are part of the build, including who should receive the call and what context they need.

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