A homeowner needs a visit
Capture the job details while they are ready to talk.
For HVAC companies
HVAC AI answering service.
An AI receptionist that captures new service calls and routes urgent jobs while your crew is on site.
You choose what it can say, capture and pass to a person.
A familiar problem
The phone rings while the crew is out on the job.
A homeowner has no cooling. A technician is on a ladder. Your dispatcher is already fitting in today’s urgent work.
A customer asks for an ETA
Give the approved update or take a useful message.
A call sounds urgent
Send it to your dispatch rules without delay.
A technician is unavailable
Keep the customer from hitting voicemail.
Try it before you talk to us
Try it yourself. No sign-up required.
Start a conversation, then watch the product walkthrough when you want the fuller picture.
Built around your team
It keeps the board moving without making promises for you.
Start with the calls that are straightforward to capture and route. Your dispatch team controls availability, urgency and any job-specific decisions.
Answer service-area and opening-hours questions
Capture new repair and maintenance enquiries
Collect the details your dispatcher needs
Share approved appointment and arrival information
Route urgent calls using your dispatch rules
Send a clear summary to the right person
Works with your day
Works with the day you already have.
Start with the tools your team already uses.
We check your system of record, calendar and handoff method before anything is built. Nothing is assumed.
ServiceTitan
Jobber
Housecall Pro
FieldEdge
ServiceM8
Service Fusion
Workiz
TradifyUse this as a guide to the field-service tools we can assess with you; compatibility is confirmed before work begins.
| At a busy team | Without help | With an AI receptionist |
|---|---|---|
| A new service call | The caller waits, leaves a message or calls another company. | Their job details are captured while the need is fresh. |
| A customer asks about arrival | Dispatch has to stop and return the call. | It shares the approved information or takes a clear message. |
| An urgent call comes in | Details arrive piecemeal, often after a callback. | It collects the key context and uses your urgency rules. |
| A technician is working | The phone interrupts the work or goes unanswered. | The caller gets a first response without pulling the crew off task. |
| The office is closed | A valuable service call goes to voicemail. | It can handle approved after-hours enquiries and capture the job. |
What it costs
See the cost of your call volume.
Use a normal month, not your busiest one. This estimate uses a $0.05 per-minute platform rate.
Monthly call time
750 min
Estimated monthly cost
$37.50
Phone, speech, and model-provider charges are separate and vary by the setup you choose.
A sensible way to start
Begin with the calls your team wants off their plate.
We begin with the job details, customer questions and handoffs your dispatcher wants captured consistently.
1
Day 1
Map the calls
We list the everyday questions, call details and handoffs that matter.
2
Days 2–7
Build the replies
We shape the greeting, approved answers and rules around your way of working.
3
Days 7–10
Test real scenarios
Your team hears the calls and changes anything that does not sound or feel right.
4
Day 11
Deploy
Start with a controlled set of calls, then review what people need next.
Questions teams ask
A few things worth knowing.
Can it dispatch an emergency job?+
It can collect the details and follow the urgency and transfer rules your business sets. Your team still controls the actual dispatch decision.
Can it quote a repair?+
It should not guess at pricing or diagnosis. It can explain the approved next step and capture what your team needs to assess the job.
Can it help with maintenance bookings?+
Yes. It can help collect a request and work within the booking rules and availability you approve.
Can it answer after hours?+
Yes. It can take the approved call types after hours, collect useful details and follow your urgent-call instructions.
Can we start with one type of call?+
Absolutely. Many teams start with new service enquiries, then add more once the wording and handoffs feel right.
How is usage priced?+
The estimate is based on the call minutes it handles. Use the calculator above with a normal month of calls.
Contact Us
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