Salon owner handling the front desk during a busy appointment

For independent salons and spas

An AI receptionist for salons and spas.

An AI receptionist that takes booking calls while you are with a client, then passes your team the calls that need a person.

You choose what it can say, capture and pass to a person.

A familiar problem

The phone rings at the worst moment.

You are halfway through a colour service. A client is checking out. Someone else is calling about a Saturday appointment.

A new client wants to book

Give them a helpful first step.

Someone needs to reschedule

Handle the simple change within your rules.

A regular client has a question

Share your approved service details.

A call needs a person

Pass it straight to the right team member.

Built around your team

The calls it handles are the calls you approve.

Start with a small, sensible set of jobs and add more when your team is comfortable.

Answer opening-hours and service questions
Capture a new-client enquiry
Book, reschedule or cancel within your rules
Share preparation or parking information
Send urgent or sensitive calls to your team
Leave a useful call summary for follow-up

Works with your day

Works with the day you already have.

The Squirrel
Fresha logo
Fresha
Phorest logo
Phorest
Vagaro logo
Vagaro
Timely logo
Timely
Boulevard logo
Boulevard
Square Appointments logo
Square Appointments
GlossGenius logo
GlossGenius
Treatwell logo
Treatwell

Start with the tools your team already uses.

We check your system of record, calendar and handoff method before anything is built. Nothing is assumed.

Fresha
Phorest
Vagaro
Timely
Boulevard
Square Appointments
GlossGenius
Treatwell

Use this as a guide to the salon and spa tools we can assess with you; compatibility is confirmed before work begins.

At a busy teamWithout helpWith an AI receptionist
A new booking callThe caller waits, leaves voicemail or tries again later.They get a helpful first answer and the right next step.
A client needs to rescheduleYour team tries to return the call between appointments.It can handle the simple change within the rules you set.
Someone asks about a serviceThey wait for a stylist or receptionist to become free.It gives the approved details and knows when to hand over.
The phone rings after closingThe caller reaches voicemail and may keep looking elsewhere.It can cover the approved after-hours questions and capture the details.
A call needs a managerThe caller explains everything again when they finally reach someone.Your team gets the reason for the call and useful context.

What it costs

See the cost of your call volume.

Use a normal month, not your busiest one. This estimate uses a $0.05 per-minute platform rate.

Monthly call time

750 min

Estimated monthly cost

$37.50

Phone, speech, and model-provider charges are separate and vary by the setup you choose.

A sensible way to start

Begin with the calls your team wants off their plate.

We begin with the booking questions, service enquiries and handoffs that matter in your salon.

1

Day 1

Map the calls

We list the everyday questions, call details and handoffs that matter.

2

Days 2–7

Build the replies

We shape the greeting, approved answers and rules around your way of working.

3

Days 7–10

Test real scenarios

Your team hears the calls and changes anything that does not sound or feel right.

4

Day 11

Deploy

Start with a controlled set of calls, then review what people need next.

Questions teams ask

A few things worth knowing.

Can it book and move appointments?+

Yes. Once we connect an approved calendar or booking system, you decide which services, team members and appointment rules it can use.

What happens when a caller has an unusual request?+

The receptionist can take a clear message or send the call to the right person. Your team sets the handoff rules before launch.

Will it sound like a robot?+

No. We agree the greeting, everyday wording and how it handles the common questions your salon or spa receives. You can review it before it handles real calls.

Can it answer after hours?+

Yes. It can cover the call types you approve outside your opening hours, then leave your team with the details for the next working day.

Can it help with walk-in availability?+

It can explain the walk-in rules you set and collect the right details. It will not promise a chair or treatment slot unless that availability is confirmed through your approved system.

Can it answer questions about a service or stylist?+

Yes. It can use the service descriptions, preparation notes and team information you approve. Anything that needs personal advice is passed to your salon team.

How is call usage priced?+

We price the live receptionist around the call minutes it handles and the systems it needs to use. Tell us roughly how many calls you receive and how long they usually last, and we will give you a clear monthly figure before you go ahead.

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